Introduction

These Terms of Service govern your use of rtepshorts.com and your purchase of womenswear products from Yuen Wah Limited. By accessing rtepshorts.com or placing an order, you agree to these Terms of Service. If you do not agree, do not use rtepshorts.com or place an order.

Use of the Website

You must be at least 18 years old to place an order. You agree to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials. You agree not to do any of the following: use rtepshorts.com for illegal purposes; attempt to gain unauthorized access to rtepshorts.com; upload malicious code; interfere with the operation of rtepshorts.com; scrape or copy content from rtepshorts.com; resell products without written authorization from Yuen Wah Limited.

Product Information

Yuen Wah Limited sells womenswear products. Product descriptions and images are for informational purposes. Yuen Wah Limited does not warrant that product descriptions are accurate, complete, or error-free. Product availability is subject to change. Yuen Wah Limited may discontinue any product at any time. Colors and details may appear differently on your screen.

Orders and Payment

Yuen Wah Limited reserves the right to refuse or cancel any order for any reason. Yuen Wah Limited will notify you if it cancels your order after payment and will issue a full refund. Yuen Wah Limited accepts payment by credit card, debit card, and PayPal. You must pay all charges at the time of order. You must provide accurate payment information. Yuen Wah Limited will not process orders with invalid payment information.

Shipping

Yuen Wah Limited ships products to the address you provide at checkout. Yuen Wah Limited is not responsible for delays caused by carriers or customs authorities. Risk of loss passes to you upon delivery of the product to the address you provide. You must inspect the product upon delivery.

Refund Policy: 14 days No-Reason Returns

Yuen Wah Limited offers a strict 14 days no-reason refund policy. You may return any item for a refund without providing a reason within 14 days of receipt. The item must be unused, in original condition, and with all original tags and packaging attached. To initiate a return, contact [email protected] within 14 days of receipt. Yuen Wah Limited will provide return instructions. You are responsible for return shipping costs. Yuen Wah Limited will not accept returns after 14 days from receipt. Yuen Wah Limited will not issue refunds for items that are used, damaged by you, or missing parts.

Refund Processing Time

After Yuen Wah Limited receives and inspects your return, Yuen Wah Limited will approve or reject the refund. Refund processing and arrival to your account takes at least 14 days from the date Yuen Wah Limited approves the refund. The refund will be issued to your original payment method. Yuen Wah Limited is not responsible for delays caused by your bank or payment provider.

PayPal Refunds

For PayPal refunds, Yuen Wah Limited will issue the refund to your PayPal account. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Yuen Wah Limited does not control PayPal refund timelines.

Damaged or Defective Goods

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. Contact [email protected] with your order number and clear photos of the damage or defect. Yuen Wah Limited will review the claim. Yuen Wah Limited may offer a replacement or refund after reviewing the claim. Claims submitted after 7 days of receipt will be rejected.

Intellectual Property

All content on rtepshorts.com, including text, images, logos, and software, is the property of Yuen Wah Limited or its licensors. You may not copy, reproduce, distribute, or create derivative works from this content without written permission from Yuen Wah Limited.

Limitation of Liability

To the maximum extent permitted by Hong Kong law, Yuen Wah Limited is not liable for any indirect, incidental, special, or consequential damages arising from your use of rtepshorts.com or products purchased from Yuen Wah Limited. The total liability of Yuen Wah Limited for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Termination

Yuen Wah Limited may suspend or terminate your access to rtepshorts.com if you violate these Terms of Service. Yuen Wah Limited may also terminate your account without notice. Termination does not affect any rights or obligations that arose before termination.

Governing Law

These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these Terms of Service or your use of rtepshorts.com shall be resolved in the courts of Hong Kong.

Changes to These Terms of Service

Yuen Wah Limited may update these Terms of Service at any time. Yuen Wah Limited will post the updated version on rtepshorts.com. Your continued use of rtepshorts.com after the update constitutes acceptance of the updated Terms of Service.

Contact Information

For questions about these Terms of Service, contact Yuen Wah Limited at [email protected], +852 9088 6631, or 12/F, New Era Court, 704 Prince Edward Road East, San Po Kong.